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(FAQ)

Frequently Asked Questions (FAQ)

1. Is the smartwatch compatible with my phone?

Our smartwatch is compatible with most iOS (iPhone iOS 10+) and Android (Android 6.0+) devices via Bluetooth.

2. How do I connect the watch to my phone?

Simply download the companion app mentioned in the user manual, turn on Bluetooth, and follow the pairing instructions.

3. Is the smartwatch waterproof?

Yes, the smartwatch is water-resistant (IP67/IP68 depending on model). It can handle sweat, rain, and hand washing. However, it is not recommended for swimming or hot showers unless specified.

4. How long does the battery last?

Battery life lasts approximately 2–7 days, depending on usage and enabled features.

5. How long does charging take?

A full charge typically takes 1–2 hours using the magnetic charging cable included.

6. Can I receive calls and messages?

Yes, you can receive call, SMS, and app notifications directly on your smartwatch when connected to your phone.

7. Does it track fitness and health data?

Yes, it tracks steps, calories, heart rate, sleep monitoring, and multiple sports modes.

8. Does it have a warranty?

Yes, we offer a 30-day satisfaction guarantee and product warranty against manufacturing defects.

9. How long does shipping take?

Delivery usually takes 5–12 business days depending on your location. Tracking information is provided for all orders.

10. What if I have an issue with my order?

Please contact our customer support team at:
📧 Watzio.app@gmail.com
We’re happy to help!

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